Top Technology Trends in Guest Experience | Travel and Hospitality 2020

Guest Experience

Technology Cannot Overcome Poor Business Practices

Technology Cannot Overcome Poor Business Practices

By Rudy Vidal, Principal, Vidal Consulting Group

WWW - What's with the Web

WWW - What's with the Web

By Shawn Spartz, Director of Creative, Development & IT Operations of Graydient Creative

Mobility and the Traveling Guest

Mobility and the Traveling Guest

By Greg Klopp, MD-IT, Hershey Entertainment

Building Customer Loyalty through Personalization

Building Customer Loyalty through Personalization

By David Trice, CEO, ENGAGEcx

A Hybrid Cloud Approach for the Cruise Industry

A Hybrid Cloud Approach for the Cruise Industry

By Ramon Millan, SVP & CIO, Carnival Corporation

QSR - Technology Changes the Relationship with the Customer

QSR - Technology Changes the Relationship with the Customer

By Kevin Vasconi, CIO, EVP, Domino's Pizza

Wearables to Play an Integral Role in Guest Service

Wearables to Play an Integral Role in Guest Service

By Monika Nerger, CIO, Mandarin Oriental Hotel Group

Data Analytics to Impact the Guest

Data Analytics to Impact the Guest

By Jeremy Barndt, Senior Technology Services Consultant, JBA Consulting Engineers

Guest Safety: The Hospitality Industry's Most Valuable Digital Asset

Guest Safety: The Hospitality Industry's Most Valuable Digital Asset

By Ted Harrington, Executive Partner, Independent Security Evaluators

ON THE DECK

Booking and Reservation 2020

Top Vendors

Top Vendors

ResNexus: Delivering a One-of-Kind Online Booking Experience

ResNexus: Delivering a One-of-Kind Online Booking Experience

Quip: Collaboration at Full Speed

Quip: Collaboration at Full Speed

By Kevin Gibbs, Founder

Mavenir: Redefining Enterprise Communications

Mavenir: Redefining Enterprise Communications

By Guillaume Le Mener, SVP & GM, Enterprise Solutions

Bright Pattern: Crafting a Seamless Omnichannel Experience

Bright Pattern: Crafting a Seamless Omnichannel Experience

By Michael McCloskey, CEO and Konstantin Kishinsky, Founder & CTO

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